Agreely Terms of Use

Version: 1.2

Last updated: October 21, 2026

1. Acceptance and service description

Agreely is a consent-accountability service operated by Ophelios Studio ("Agreely", "we", "us"). It lets organizations issue, verify, revoke and prove consent, with cryptographic records and on-chain anchoring of hashes. By creating an account or using the service or this website, you agree to these terms. If you are accepting on behalf of an organization, you represent that you are authorized to bind it.

2. Accounts and eligibility

You must be at least the age of majority in your jurisdiction and able to enter into a contract. You are responsible for the accuracy of your account information, for keeping your credentials confidential, and for all activity under your account. Notify us promptly of any unauthorized use.

3. Acceptable use

You agree not to:

• Use the service unlawfully, or to infringe the rights of others.
• Upload personal information you are not authorized to process, or use the service to create records of consent that were not actually obtained.
• Attempt to breach, probe or disrupt the service, its security, or other customers' isolation.
• Reverse engineer, resell or provide the service to third parties except as permitted.
• Exceed plan limits through automated circumvention.

4. Your responsibilities (controller and processor)

For the personal information you process about your own data subjects using Agreely, you are the controller: you decide why and how that information is handled, and you are responsible for having a lawful basis, for the accuracy of the consent you record, and for honouring your data subjects' rights. Agreely acts as your processor and accountability layer and processes that information on your documented instructions and to provide the service. You are responsible for your own compliance, including under Quebec Law 25.

5. Workspace activity log

Every Agreely workspace belongs to a business or to a public body (the "organization"). The organization keeps an activity log of its workspace, and Agreely keeps it on the organization's behalf, as its mandatary. This section informs you, on behalf of the organization, of what that log records about you. The organization's name is shown to you when you accept these terms and when you accept an invitation to join its workspace.

What it records. When you act in a workspace, the service automatically records your sign-ins, the changes you make (for example to the team, invitations, API keys, rights requests or incidents) and some of your viewings, such as opening a rights request. Each entry states who acted, what was done, to which item and when. The log holds references only, never the content of records.

Why. The log lets the organization know who did what on its compliance records and keep them secure. Agreely derives no count, ranking or score per person from it. The organization using Agreely undertakes to use the log for these purposes only.

Public bodies. When the workspace belongs to a public body, recording in the log is mandatory: it accompanies any use of the workspace, which is not possible without it.

Who views it. The workspace's owners and administrators view the log and its archives. A member who opens an incident or a rights request sees its history of changes: who changed it, and when. The Agreely team accesses it for support and to operate the service; its viewings made in the application are recorded in the log.

Where. Agreely stores the log with its hosting provider, in Canada. It may be stored outside Québec.

How long. Entries stay in the log, then in its archives, until the end of the retention period that applies to the workspace, and are then destroyed. Their destruction may be suspended, in particular while a request for access or correction and its recourses are pending. Owners and administrators see this period in the workspace; the organization's person in charge of the protection of personal information tells you on request.

Your rights. You may ask to access the information in the log that concerns you and to have it corrected. Contact the organization's person in charge of the protection of personal information. On request, that person also tells you what information is recorded about you and the categories of persons who have access to it.

6. Billing

Paid plans are billed annually, in Canadian dollars, with prices shown as a monthly equivalent. The self-serve tiers are Starter ($99/month), Growth ($349/month) and Business ($999/month), each billed annually, with a thirty-day trial, no card required, offered once per business. Enterprise is sales-led with custom pricing and a negotiable contract. The cookie banner is a capability of the same platform, available to every account and billed separately from any plan: a plan does not include banner sites. The banner has no free tier and no trial: it is $15 CAD per month per site, in your own colours with no Agreely mention, payable from the first day, and the price does not change with your traffic.

Fees are due in advance for the billing term. Except where required by law, fees are non-refundable, including for partial periods and for downgrades; you keep access to a paid tier until the end of the term you paid for. We may change pricing for future terms with reasonable notice. Plan limits (such as clients in the register, published products or services, and seats) are enforced; you can upgrade as your usage grows.

7. Availability

We work to keep Agreely available and we offer priority support and a target uptime on higher tiers. This is a good-faith operational target, not a guaranteed service level agreement. A binding SLA is available only where expressly agreed in an Enterprise contract. We may perform maintenance, and the service may be temporarily unavailable for reasons within or outside our control.

8. Intellectual property

Agreely, its software, design, documentation and trademarks are owned by Ophelios Studio and its licensors. We grant you a limited, non-exclusive, non-transferable right to use the service during your subscription. You retain ownership of the data you submit ("your content"); you grant us the rights needed to host and process it to provide the service. Open-source components (for example the protocol and SDKs we publish) are governed by their own licenses.

9. Disclaimers and limitation of liability

The service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. Agreely is an accountability and record-keeping tool; it does not provide legal advice and using it does not, by itself, make you compliant with any law. You remain responsible for your legal obligations.

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special or consequential damages, and our total liability arising out of or relating to the service is limited to the amounts you paid us for the service in the twelve months before the event giving rise to the claim. Nothing in these terms limits liability that cannot be limited under applicable law.

10. Termination

You may stop using the service and cancel at any time; cancellation takes effect at the end of the current paid term. We may suspend or terminate access for material breach of these terms, for non-payment, or where required by law, with notice where practicable. On termination we will, on request and within a reasonable period, make your content available for export or delete it, subject to retention obligations described in our Privacy Policy.

11. Governing law

These terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable there. The courts of the judicial district of the province of Quebec have jurisdiction, subject to any mandatory consumer-protection rules that may apply to you.

12. Changes to these terms

We may update these terms as the service evolves or as the law requires. We publish each version here, with its number and date. Each new version is presented to you at your next sign-in, and you accept it before you continue to use the service.

13. Contact